Hyundai Tucson Owners Manual
Towing serviceWhat to do in an emergency / Towing / Towing service
If emergency towing is necessary, we recommend having it done by an authorized HYUNDAI dealer or a commercial tow-truck service.
Proper lifting and towing procedures are necessary to prevent damage to the vehicle. The use of wheel dollies or flatbed is recommended.
It is acceptable to tow the vehicle with the rear wheels on the ground (without dollies) and the front wheels off the ground. If any of the loaded wheels or suspension components are damaged or the vehicle is being towed with the front wheels on the ground, use a towing dolly under the front wheels.
When being towed by a commercial tow truck and wheel dollies are not used, the front of the vehicle should always be lifted, not the rear.
For AWD vehicles, it must be towed with a wheel lift and dollies or flatbed equipment with all the wheels off the ground.
CAUTION
A AWD vehicle should never be towed with the wheels on the ground. This can cause serious damage to the transaxle or the AWD system.
CAUTION
- Do not tow the vehicle with the front wheels on the ground as this may cause damage to the vehicle.
- Do not tow with sling-type equipment. Use a wheel lift or flatbed equipment.
WARNING
If your vehicle is equipped with a rollover sensor, place the ignition switch in the LOCK/OFF or ACC position when the vehicle is being towed. The side impact and curtain air bag may deploy if the sensor detects the situation as a rollover.
When towing your vehicle in an emergency without wheel dollies:
1.Place the ignition switch in the ACC position.
2.Place the shift lever in N (Neutral).
3.Release the parking brake.
CAUTION
Failure to place the shift lever in N (Neutral) when being towed with the front wheels on the ground can cause internal damage to the transaxle.
Removable towing hook
1.Open the tailgate, and remove the towing hook from the tool case.
2.Remove the hole cover pressing the lower part of the cover on the front or rear bumper.
3.Install the towing hook by turning it clockwise into the hole until it is fully secured.
4.Remove the towing hook and install the cover after use.
